Payson, UT · Utah County
24/7 Emergency Line · (385) 988-9410
24/7 Emergency Line Open

Privacy Policy

This policy explains what information this site and our phone line handle. Effective 2026.

Overview

Payson Water Damage Pros operates a call-only website. This policy describes how information is handled when you visit the site or call our line. It is effective 2026 and applies to paysonwaterdamagepros.com.

We keep the site simple on purpose. There are no forms, no accounts and no online checkout, so the site itself does not ask you for personal details.

What this site collects

The site does not collect account data, because there are no accounts. Nothing you type is submitted to us through the pages.

Like most websites, this site may use basic server logs. Such logs can record technical details such as the page requested, the time of the request and the type of browser or device. We use that kind of information to keep the site running and to understand general use. It is not used to identify you personally.

Phone calls

Our business runs by phone. When you call (385) 988-9410, you decide what to share. To help with a water damage or mold problem, we may ask for details such as your name, your address, the source of the water, which rooms are affected and a good number to reach you.

Calls to our line may be recorded for quality and training purposes. If you prefer not to be recorded, tell the dispatcher at the start of the call or end the call and write to us instead.

  • Name and callback number
  • Property address and town
  • Description of the damage and its source
  • Insurance situation, if you choose to mention it

How information is used

Information shared on a call is used to understand your situation, to dispatch licensed and insured professionals, to explain the scope and price before work starts and to follow up with you about the job. It may also be used for quality review and training.

We may share job details with the professionals who carry out the work, because they cannot help without knowing the address and the problem. We do not sell your personal information.

Third-party links

This site may link to other websites, such as government resources or industry standards bodies. Those sites have their own privacy practices, and this policy does not cover them. Review their policies before sharing information there.

Your choices and requests

You can ask what information we hold about you, ask us to correct it or ask us to delete it, to the extent that is practical and permitted. Write to contact@paysonwaterdamagepros.com or call the number above and mention your request.

We keep information only as long as it is useful for the job and for our records. This site is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The version on this page is the current one. A change takes effect when it is posted here, so check back if you want to review it.

Contact

Payson Water Damage Pros, 39 N Professional Way, Payson, UT 84651. Phone (385) 988-9410. Email contact@paysonwaterdamagepros.com.

Questions? Call us

Call (385) 988-9410 and ask about this policy.

☎ Call (385) 988-9410

Coverage Area

The map shows Payson and the nearby Utah County towns we serve: Spanish Fork, Salem, Santaquin and Springville.

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